Norton Internet Security 2009 5-User
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List Price: $109.99
Our Price: $104.99
Your Save: $ 5.00 ( 5% )
Availability: Usually ships in 24 hours
Manufacturer: Symantec
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Average Customer Rating:   
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Binding: CD-ROM
Brand: Symantec
EAN: 0037648631112
Format: CD-ROM
Is Autographed: 0
Is Memorabilia: 0
Label: Symantec
Model: 14125631
Platform: Windows XP
Publisher: Symantec
Release Date: 2008-09-23
Studio: Symantec
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Spotlight customer reviews:
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Customer Rating:
Summary: Frustrating
Comment: I have used Norton products for years. With the good reviews I decided to upgrade my expiring products and even purchased a 5 pack to install on the company computers......... big mistake.
The download was filled with fancy screens and instructions that were not consistent with the options offered. Normally this would only be a minor point as the right combination would appear. However, the new one refused to load claiming a thread error.
After multiple attempts I tried the online help. I started as #20 in line and v e r y
slowly progressed to 1# at which point I was connected to a tech who was probably in India and also working on a couple of other customers. He took me through the steps to get him inside my computer but that failed. He then made it possible for me to download the software. However, the installation immediately ate my existing norton (together with all the custom settings) and then wanted to reboot the system which the tech said was essential. The only problem is that after the installation the computer would not shut down normally and I needed to shut it down manually . Of course when it rebooted it had lost all the info about my contact with the tech and my session number was no longer valid.
Thinking that this was ok since I had norton I proceeded to open Norton. However, there is no opportunity to insert my user information , only space to accept another credit charge.
Total loss-about 3 hours and loss of existing security.
Next day - no response to my written request for help.
Survival in today's market is all about customer service and here it seems to have taken on the character of vaporservice.
Customer Rating:
Summary: HUGE improvement over Norton Internet Security 2008
Comment: I wrote in my review of Norton Internet Security 2008 that I used the product - but despised it. The hit to my system's resources was just too great, and I turned much of it off as a result.
The 2009 version is MUCH faster - to the point where I am leaving all options enabled. The hit to the system appears to be minimal. The user interface is simpler and less confusing also. Big improvements all around.
Be aware that the engines underlying Internet Security 2009 and Norton 360 are reported to be different, with 360 using the older version (i.e., performance problems).
Customer Rating:
Summary: works like it should
Comment: this year's version installed easier than 2008 and seems to run more efficient on my computers. I installed it on a vista system with a duo core CPU - went great. Then moved on to an XP system with a Pentium 4 - also installed great. Then moved to another XP system with a duo core CPU - no problems. I was happier with how well it installed and is running for 2009 than the 2008.
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Editorial Reviews:
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Customer Rating:
Summary: Frustrating
Comment: I have used Norton products for years. With the good reviews I decided to upgrade my expiring products and even purchased a 5 pack to install on the company computers......... big mistake.
The download was filled with fancy screens and instructions that were not consistent with the options offered. Normally this would only be a minor point as the right combination would appear. However, the new one refused to load claiming a thread error.
After multiple attempts I tried the online help. I started as #20 in line and v e r y
slowly progressed to 1# at which point I was connected to a tech who was probably in India and also working on a couple of other customers. He took me through the steps to get him inside my computer but that failed. He then made it possible for me to download the software. However, the installation immediately ate my existing norton (together with all the custom settings) and then wanted to reboot the system which the tech said was essential. The only problem is that after the installation the computer would not shut down normally and I needed to shut it down manually . Of course when it rebooted it had lost all the info about my contact with the tech and my session number was no longer valid.
Thinking that this was ok since I had norton I proceeded to open Norton. However, there is no opportunity to insert my user information , only space to accept another credit charge.
Total loss-about 3 hours and loss of existing security.
Next day - no response to my written request for help.
Survival in today's market is all about customer service and here it seems to have taken on the character of vaporservice.
Customer Rating:
Summary: HUGE improvement over Norton Internet Security 2008
Comment: I wrote in my review of Norton Internet Security 2008 that I used the product - but despised it. The hit to my system's resources was just too great, and I turned much of it off as a result.
The 2009 version is MUCH faster - to the point where I am leaving all options enabled. The hit to the system appears to be minimal. The user interface is simpler and less confusing also. Big improvements all around.
Be aware that the engines underlying Internet Security 2009 and Norton 360 are reported to be different, with 360 using the older version (i.e., performance problems).
Customer Rating:
Summary: works like it should
Comment: this year's version installed easier than 2008 and seems to run more efficient on my computers. I installed it on a vista system with a duo core CPU - went great. Then moved on to an XP system with a Pentium 4 - also installed great. Then moved to another XP system with a duo core CPU - no problems. I was happier with how well it installed and is running for 2009 than the 2008.
Norton Internet SecurityTM 2009, the fastest, lightest, and most up-to-the-minute security suite available, protects against all types of online threats. It safeguards your computer, identity, and home network without slowing you down. Completely reengineered, it sets a new standard for speed and makes online shopping, banking, and browsing safer and more convenient than ever. The NortonTM Protection System is a multilayered system of technologies that work in concert to stop threats before they impact you. Relying on the intelligence-driven NortonTM Insight technology, it targets only those files at risk resulting in shorter and fewer scans. Industry leading browser protection safeguards you from Web-based attacksthe fastest growing type of online threat. And pulse updates every 5 to 15 minutes deliver the latest updates faster than anyone else. Quick to install and even quicker to boot, its smart two-way firewall automatically blocks threats from entering or leaving your system. An updated Identity Safe features the strongest antiphishing solution available while safeguarding your online identity, passwords, and credit card information from online theft. And improved network security monitoring checks that your wireless network is properly encrypted to maximize protection. Need help? Support is free. Our extensive online knowledge base has quick answers to common problems. Norton Autofix technology will diagnose and fix common problems. Live chat includes remote access technology so our support technicians can solve the problem for you.
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